Legal

Terms of Service

Effective date: September 13, 2026

These Terms of Service (“Terms”) govern access to and use of Hexamind Social, a social-media planning, collaboration, synchronization, analytics, and publishing workspace operated by Hexamind Technology (“Hexamind,” “we,” “us,” or “our”). By creating an account or using the service, you agree to these Terms and our Privacy Policy.

If you use Hexamind Social for a company or client, you confirm that you have authority to accept these Terms and connect the relevant accounts on its behalf.

1. Eligibility and account security

You must be legally able to enter these Terms and meet any minimum age requirement that applies where you live. You are responsible for accurate account information, protecting your password and sessions, and all activity under your workspace. Notify us promptly if you suspect unauthorized access.

2. The service

Hexamind Social lets you plan content, organize media, collaborate on workflows, synchronize authorized account data, monitor public content, review analytics, and request publishing or replying actions. Features may vary by plan, platform, account permissions, region, or availability of third-party APIs.

3. Connected accounts and permissions

You choose which TikTok, Instagram, Threads, Google Drive, or other supported accounts to connect. You authorize only the access shown on the relevant platform’s consent screen. You represent that you own the account or have permission to connect it. You may disconnect an account or revoke authorization at any time. Third-party platform terms, policies, rate limits, and availability also apply, and Hexamind is not responsible for changes made by those platforms.

4. Your content and instructions

You retain ownership of content, media, captions, account data, and other materials you submit or connect (“Your Content”). You grant Hexamind a limited, non-exclusive permission to host, process, transmit, synchronize, and display Your Content only as necessary to provide the features you request. You are responsible for the accuracy, legality, permissions, and rights associated with Your Content.

5. Publishing, monitoring, and automation

You are responsible for reviewing content, recipients, schedules, privacy settings, monitor keywords, replies, and automation rules before enabling them. You authorize Hexamind to perform actions requested through your workspace, but delivery can be delayed, rejected, or modified by a third-party platform. You must not use the service for spam, harassment, impersonation, deceptive activity, unauthorized access, unlawful content, or activity that violates a connected platform’s rules.

6. Google Drive and storage

If you connect Google Drive, media is stored in or accessed from your Drive according to your instructions and Google’s policies. You are responsible for your Drive quota, backups, and access settings. Deleting or moving a Drive file may make it unavailable to Hexamind.

7. Acceptable use

• Do not interfere with the service, probe or bypass security, or access another user’s workspace.
• Do not upload malware or content that infringes intellectual-property, privacy, publicity, or other rights.
• Do not use Hexamind to violate laws, platform policies, consent requirements, or applicable marketing rules.
• Do not resell, sublicense, scrape, reverse engineer, or copy the service except where applicable law expressly permits it.

8. Availability and changes

We work to keep Hexamind Social available and secure, but the service may be unavailable for maintenance, outages, security events, or third-party platform changes. We may change, suspend, or discontinue features with reasonable notice when practicable. We may update these Terms; continued use after an update means you accept the revised Terms.

9. Intellectual property

Hexamind and its licensors own the service, software, design, trademarks, and documentation, excluding Your Content. These Terms grant you a limited right to use the service while your account is active and in compliance with these Terms.

10. Suspension and termination

You may stop using the service and request deletion as described in the Privacy Policy. We may suspend or terminate access for security, legal, abuse, non-payment where applicable, or material breach. On termination, connected access may be revoked and scheduled actions may stop. Provisions that should reasonably survive termination will survive.

11. Disclaimers

To the fullest extent permitted by law, the service is provided on an “as available” and “as is” basis. We do not guarantee uninterrupted operation, uninterrupted third-party access, specific results, or that a platform will accept or publish content. You remain responsible for final decisions and published content.

12. Limitation of liability

To the fullest extent permitted by law, Hexamind will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from your use of the service or a connected platform. Nothing in these Terms limits liability that cannot legally be limited.

13. Contact

Questions about these Terms should be sent to mlbutsimple@gmail.com. We will use the email address associated with your workspace for service-related notices where appropriate.